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Frequently asked questions
What are my shipping options?
We offer a flat rate $10 postage option available Australia wide. This means that you will never pay more than $10 for postage, even if it cost us $30.
What do I do if I received a defective order?
The Holistic Sage sells brand new products that are assessed for quality before listing them for sale. In the event that we receive a damaged product, we will list it for sale as such and at a reduced price, with pictures of the defect in the product.
How do I contact your company if my question isn’t answered here?
The best way to contact us is via the contact form on our website or through facebook or instagram messaging.
Do you ship internationally?
Yes, we ship almost anywhere in the world. Please contact us if you are unsure about your particular location.
Do you have a physical location?
No, we are currently operating as an online store only however we are looking at the possibility of operating from a physical location.